Care That Sets the Standard: A Nurse’s Story of Thyroid Treatment at MMC
July 29, 2025
"As a nurse with years of experience in high-acuity settings, including the Burn ICU at Vanderbilt, I know the importance of skilled, compassionate care. When I was diagnosed with a thyroid nodule, I was intentional about finding the right physician. After asking my primary care provider for recommendations, I was referred to Dr. Caplin. I did my research and was encouraged to see that she had trained under Dr. Netherton at Vanderbilt. That alone gave me confidence. I knew I was in good hands.
From the very first appointment in 2022, I felt welcomed and heard. The entire team promoted a strong patient-first approach, and Dr. Caplin had a clear plan in place after my follow-up scan. The turnaround was quick. My procedure was scheduled for February, just weeks after my January scan.
I underwent both radiofrequency ablation (RFA) and ethanol ablation on February 28. During the procedure, they let me play my own music and made sure I was comfortable throughout. While I experienced some discomfort, the team’s responsiveness made all the difference. I was able to communicate, and they adjusted in real time.
Three months later, my follow-up showed the nodule had shrunk by 77 percent, and there is still potential for further reduction. I hadn’t even realized how much the nodule had been affecting me—changing how I ate, making me choke more often. Now, my quality of life has significantly improved.
I describe the whole experience as carefree. If I had to do it again, I would, without hesitation.
I live in Murfreesboro and work as a clinical educator for Marian University while pursuing my Doctor of Education in Nursing. I’m so grateful for Dr. Caplin and her team at MMC. I truly believe that care like this should be the standard."
-Hillary Scott, RFA Patient of Dr. Caplin